Now open at 908 E 35th St, Charlotte, 28205 in the ❤️ of NoDa.

Last updated: June 19, 2026

Donut I Love U (“DILU,” “we,” “us,” or “our”) operates the website donutiloveu.com and an internal business dashboard used to run our donut shop and food truck. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information we collect

When you visit our website. If you fill out a contact or booking form, we collect the details you provide — such as your name, email, phone number, and any event or order details. We also collect standard technical information (IP address, browser type, device, and pages viewed) through cookies and analytics tools.

When you place an order or book us. We collect the order or event details you share with us. Payments are processed by our payment provider, Square — we do not store full payment card numbers on our systems.

Business operations data (our dashboard). Our internal dashboard connects to third-party business services — Square (point-of-sale and sales data), Intuit QuickBooks (accounting and expense data), and Microsoft 365 (calendar). This information relates to running our business and is accessible only to DILU owners and authorized staff.

How we use information

We use the information we collect to:

  • fulfill orders and event bookings;
  • respond to your questions and requests;
  • operate, analyze, and improve our business;
  • send you marketing or updates if you’ve opted in (you can opt out anytime); and
  • meet our legal, accounting, and tax obligations.

We do not sell your personal information.

Cookies and analytics

Our website uses cookies and similar technologies to keep the site working, remember preferences, and understand how visitors use it. You can control cookies through your browser settings; disabling them may affect how parts of the site work.

Third-party services

We share information only as needed with service providers who help us operate, including Square (payments and point-of-sale), Intuit QuickBooks (accounting), Microsoft 365 (email and calendar), and our website hosting and security providers. Each of these companies handles data under its own privacy terms.

Data retention and security

We keep information for as long as needed to provide our services or as required by law, and we use reasonable safeguards to protect it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices and rights

You may ask us to access, correct, or delete personal information we hold about you, and you may opt out of marketing emails at any time. To make a request, contact us at the email below.

Children’s privacy

Our website and services are not directed to children under 13, and we do not knowingly collect their personal information.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we’ll revise the “Last updated” date above.

Contact us

Donut I Love U — Charlotte, NC
Email: contact@donutiloveu.com

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